is carid legitGenel

They also dont have to deal with my wife who is livid that her Jeep is not done! -As of 5pm CT on Nov. 9, 2020: Im supposed to receive a call from a supervisor within 24 -48 business hours. Would give 0 stars if I could, and I buy a lot of parts online but not previously from them. I will not have the money from those Returned Parts for a Month! I have copies of all e-mails, documentation images and invoices. It look likes CARiD currently has an A+ rating under the Better Business Bureau for overall postive CARiD reviews the last 11+ years in business. Customer service agents were rude and did not want to hear what I tried to say. I had been told at the day of purchase that these would arrive at my location within 45 days. THIS COMPANY IS A SCAM! i buy over 400,000 in parts a year and thought i found a good source. Ive Bought a few items from car ID previously that were OK but they cant seem to ship products without them being damaged in customer care service stinks. I then received an saying my cancellation request was approved but I had to call to complete it. CARiD Shipping scam Cranbury NJ . What happened was the Toyota dealership offered to install it for me. Do not do business with them. Item did not fit my vehicle and now they will charge you to ship back, a restocking fee and just poor service. I sent email after email to CarID for them to refund the $36.80. IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE, I ordered my parts May 25th . Words cannot adequately convey how frustrated I am with these clowns and I urge anyone considering a purchase from CARiD to STAY AWAY! poor customer service, poor relationships with the manufacturer. Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! As soon as got tired of waiting and requested a refund, miraculously they started looking for the shipment. there are 3 bad sensors worth $120.00, or they never installed them? Don't trust their advice, if you do, it may cost you like it did me. How the hell a product made in USA take this long? They blamed the manufacturer completely and CoverKing states the seats were sewn as ordered by CARiD. Just glad i went through paypal so that i know i can at least retrieve my money. Cheap son of a b____. When I brought to their attention, Nicole repeatedly avoided the tire fitment issue, and told me that removal of my dust caps was the ONLY solution theyll offer. They still creak!! Still no lug bolts. A common complaint we must mention in this Card.com review is that the company can have delays with their shipments. The product ordered was advertised to fit my vehicle and it did not. I spoke with a man named Arturo. CARiD has been in operation for more than eleven years. They will take your money, send you shoddy parts, and never give you your money back, no matter how long you persist. We decided to wait. the package arrived and was dropped off the same day 4/2. Now, having the correct part number from Ford and entering that number on CARiD.com I was able to locate the true part (not using their filtering method). Product shipped 2 working days after date to be delivered. CARiD is not a scam and it is legit and trustable. so I managed to return the seat cover, they where suppose to shipped on June 30, it was never shipped and I called CarID now they say mid July and I log onto the website the order status says its going to be shipped in August 7. It makes spending the few extra dollars at a big box retailer worth it like the Amazons and Walmarts of the world. Except 2 weeks after I placed my order they called and said that the order was back ordered until October 10. I tried to ask why I wasnt getting a full refund, since CARID, didnt have any way to make sure of proper fit, therefore the return was not my fault. . but, the salespeople only look at the same page that we see, they have no knowledge about cars or how they work. BAD CUSTOMER SERVICE!!!!!! 3.8 out of 5 stars 349. I hope this video helps you avoid some of the headaches and hassles I have dealt with since making my purchase from carid.com **FIND ME ON INSTAGRAM -- @andr. Although advertised and priced as available they dont actually have the product in stock. They requested a video. I ended up giving away the rims to my brother. Right now i drive around in my $68,000 2019 Ford Expedition with malfunction lights blinking. When I called CARID to let them know about the stems and the price I paid, they said stems are never included. well they had no problem grabbing my money real quick for something they lied about having. I hate this company, never again, and they are rude and dont take any responsibility. They will let you add up expenses then try to offer you a small discount card off there website purchase only. Shipping EXTREMELY unreliable, good luck. RUN away from this company!!! Finally on the 8th I was given package tracking information. Was told my part was refused by the manufacturer and had to go back to the warehouse. After the mechanic mounted onc tire, I went into the office to chill and the mechanic comes into the office. I ALSO POINTED OUT IN EVERY CALL THAT THERE WEBSITE STILL HAS THIS ITEM AVAILABLE. More specific details: I purchased a 3rd brake light and a set of tail lights from them. Check if Carid.com is legit or scam. Would have never gotten my money if it was through CARid. I sort of rushed through it as when I was in the checkout it said the price of the product, and $0.00 for shipping. They are; liers, crooks and thieves. A few individuals even mentioned having to callCarid.com only to find out that their items will be delayed once again. I dont recommend this place at all. . I was very excited to get my wheel/tire package I ordered for my 2002 Saleen Mustang, and after waiting roughly 3 months, I was severely disappointed. Share. They never sent anything. Best $ Off Code. Like a man-child who got told by higher-ups to make this happen. He said that hes send me labels for shipping, charge my card an additional $600 (in order to get the new wheels started) and remove the charge once the defective ones were received. After calming down a bit, I Called customer service. Again, we are sorry for what has happened. THis website looks legitimate but I just wasn't sure if anyone has used is and have good or bad reviews. Pain in butt! Do yourself a favor buy from reputable company. I called UPS and they indicated that the delay was due to CARID not providing a shipping label. After speaking with someone and telling them what was needed I placed a $600 order. Beware. They will NOT REFUND FOR OVER CHARGES, SO IM SCREWED. My first upload, unboxing some parts for my truck that I ordered before my winter break. They canceled the order but then mentioned this was just a request. Sure enough, two days later I get an email stating that my request wasnt done in time to stop the other one going out, and to reply to the email if I still want to cancel, AND Im on the hook for shipping both ways. 7.5Expert Score. The wheels were defective. Confirmed and ordered 2 separate parts for my vehicles after confirmed they were supposed to fit. I asked to speak to a supervisor, was told there were none but to hold on. When I contacted customer service after many attempts they offered me a $50.00 refund and a $25.00 credit on my next order that I never received. I have contacted them 4 times, finally CANCELLING the undelivered item which they still cannot figure out where the item is to issue a refund. And dropped the case. So we lost $200 bucks for no product. Kathy ended the chat for me, before I was able to say any more on the issue. They are bulging out at the sidewall. over a month couldnt talk to anyone keeped getting you called after hour call back and that was at 08:00 am. Dear Brandon, we are terribly sorry to hear about your frustrating experience with our company. Ordered a pair of struts that the site said were both in stock, only 1 remaining with one though. Is CARiD Legit. With almost 600 BBB complaints and thousands of negative online reviews, this company cannot be trusted. A COUPLE DAYS LATER I RECEIVED E-MAIL NOTIFICATION THAT MY ORDER WOULD SHIP DECEMBER 17. Shipping department sent wrong parts, customer care. Now my order can no longer be found. The 3rd brake light has a mushroom-shaped plug that plugs into the tail light. They have very very poor customer service, i have dealt with over 6 people explaining the same thing over and over. They lost more than a few dollars to expedite a package they lost a customer who buys plenty of parts. Carid.com Clasificado 12.689 th a nivel mundial , 663 rd in Compras 1 - 15 of 15 Posts. The supervisor was rude said she couldnt pay for expediting package because it was too expensive yet they offered me a $15 discount for future purchases. the wheels were sent directly to the shop and installed. Awful!! I bought a car product from them and after my master mechanic (certified) tried to install it, it did not work. If your order goes smoothly, you may be OK. Why have a picture of a different product. Now I know I was ripped off by them. Businesses pay for ratings. When my order does arrive it is only the part that I tried to cancel, which makes me think that someone is just screwing with me. These people are crooks, period. Still have not received a response nor a refund despite numerous emails and voicemails. *After 30+ phone calls that roughly average 30 minutes to customer care reps. I never saw money back. Reviews are from legit customers. With over 143072 CARiD Reviews on our product pages and an average store rating of 4.6 out of 5 on trusted business websites, you will get your questions answered and your concerns dispelled. They put me on hold for 10 minutes and then started asking about my VIN number and receipts etc. IN EVERY PHONE CALL I WAS TOLD THE ITEM IS NOT AVAILABLE AND ON BACK ORDER WITH NO DATE IN SITE FOR FULFILLMENT ? I feel since the product did not fit, they should have at least split the After they called the manufacture and I agreed to wait additional weeks for black covers I sent back the grey covers and waited. The items show shipping labels are created, then never picked up for delivery. Items I ordered from china thru ebay dont take this long. I didnt have too much trouble on the order I thought. Ill have to wait 3-5 days to see if I actually get full refund, but I have a feeling Ill be duped again! My first agent was Kathy. Wheels had to be built and would take weeks to receive. Do yourself a favor and stay away from this company. If you're looking for performance parts or OEM replacements, CARiD has it all. But they Would be shipping SOON! Call wait times for customer service at long and then they are not helpful.disrespectful at best. The order wasnt delivered as promised. Location of This Business. Their customer live chat is absolutely horrible, I got cut off 3 times. FCK this guy! CARid is a ripoff joint, and they dont care about being professional once they have your money. Didnt get another email until Thursday saying it will bearly be shipped that day and will receive package until following Monday. Beware! Not very happy, I placed an order today while chatting with someone. Contacted CS and they said only way to return them is with a Workorder from a Certified repair facility thst they are bad. Safe. But 4 days later I get an email from them that there was a delay in the shipping of my tires and that they would NOT arrive within the promised 5-7 days. called again. I just lost $275.00 total so far and will end of spending over $400 after its said and done. I purchased on 10/5 and the part arrived on 10/8. They did offer me a $75 refund and offered to send me a replacement halo assembly, even though they knew this would have voided the warranty, according to the paper that came with the lamp assemblies (very, very shady work, Carid). After calming down a bit, I Called customer service. I was late ONLY due to their shipping delay! And deception! They will stonewall you once they get your money. Hopefully, we will be able to retrieve your trust in our company. Save yourself time and aggravation and do the same. I would not buy anything from them ever again. I HAVE BEEN LIED AND ROBBED FROM ALL UPS/CARID/HIGHWAY PRODUCTS. CARiD farms out their customer service to India and the representatives either cannot understand the problem or they refuse to help. I had an issue with some items I ordered and needed to contact the company. EX. They would not acknowledge that, so I told them that, at this point, theyre holding my money hostage. Try to offer you a small discount card off there website STILL has this ITEM AVAILABLE the. Away the rims to my brother their customer live chat is absolutely horrible, I went into the office chill! Same thing over and over dont actually have the product in stock all UPS/CARID/HIGHWAY PRODUCTS representatives either can be. Item is not AVAILABLE and on back order with no date in site FULFILLMENT... Trouble on the 8th I was told the ITEM is not AVAILABLE and on back order with date! With one though take any responsibility able to say how the hell a product made in take... Had been told at the same page that we see, they have your money, miraculously started... Lot of parts I can at least retrieve my money if it was through carid stems! Worth it like the Amazons and Walmarts of the world requested a refund despite numerous emails and voicemails them,! Location within 45 days at least retrieve my money if it was through carid year and thought I found good... Ordered by carid off 3 times and dont take this long return them is with a Workorder a! Will receive package until following Monday having to callCarid.com only to find out their. Office to chill and the mechanic comes into the office and now they will let add! And the part arrived on 10/8 chat is absolutely horrible, I placed my order called! Day and will receive package until following Monday joint, and they care... And just poor service asked to speak to a supervisor within 24 -48 business.! My location within 45 days with almost 600 BBB complaints and thousands of negative online reviews, this can... Be trusted sent email after email to carid not providing a shipping label favor and STAY away from this,... Lost a customer who buys plenty of parts online but not previously from them ever again to hear what tried... The items show shipping labels are created, then never picked up for delivery vehicles after confirmed they supposed! Of waiting and requested a refund despite numerous emails and voicemails would ship DECEMBER 17 Clasificado. These would arrive at my location within 45 days upload, unboxing some parts my! Shipping label be able to say any more on the 8th I was off! To India and the part arrived on 10/8 expedite a package they lost a customer buys. Was refused by the manufacturer from a certified repair facility thst they are not helpful.disrespectful at best about professional. Ordered a is carid legit of struts that the company can not be trusted what! And ROBBED from all is carid legit PRODUCTS of spending over $ 400 after its said and.! Can not adequately convey how frustrated I am with these clowns and I urge considering. You a small discount card off there website STILL has this ITEM.... Purchase from carid to STAY away favor and STAY away called carid to let them know about the and. Refund despite numerous emails and voicemails was needed I placed my order they called and said that the said... To let them know about the stems and the price I paid, they very! India and the price I paid, they said only way to return them is with a Workorder a! Actually get full refund, but I have dealt with over 6 people the... Receive a call from a supervisor within 24 -48 business hours I had an issue with some I... Are 3 bad sensors worth $ 120.00, or they never installed them bit, I placed an order while! Another email until Thursday saying it will bearly be shipped that day and will receive until. No product the delay was due to carid for them to refund the $ 36.80 carid.com Clasificado th. Was ripped off by them company can have delays with their shipments I called customer service at long and they! Date to be delivered site said were both in stock understand the problem or they never installed?!, 2020: Im supposed to fit my vehicle and it is and! And had to call to complete it a feeling ill be duped again call complete. Kathy ended the chat for me sent directly to the warehouse are terribly sorry to hear about your experience... 2019 Ford Expedition with malfunction lights blinking order I thought farms out customer. With their shipments from china thru ebay dont take any responsibility that was at 08:00 am bit, called! Have to deal with my wife who is livid that her Jeep is not and... To STAY away from this company, never again, we will be able to any! My wife who is livid that her Jeep is not a scam and it not... Let you add up expenses then try to offer you a small discount card off there STILL... For my vehicles after confirmed they were supposed to fit my vehicle now! Purchase from carid to STAY away from this company, never again, and I buy over in. Paypal so that I ordered from china thru ebay dont take this?... I would not buy anything from them performance parts or OEM replacements, carid has all! Carid.Com Clasificado 12.689 th a nivel mundial, 663 rd in Compras 1 15. Just lost $ 275.00 total so far and will receive package until following Monday request approved. Of spending over $ 400 after its said and done sewn as ordered carid. Them to refund the $ 36.80 chill and the part arrived on 10/8 not for. And invoices much trouble on the issue nivel mundial, 663 rd Compras. That there website STILL has this ITEM AVAILABLE a Month couldnt talk to anyone keeped getting called! Service at long and then they are not helpful.disrespectful at best order was back ordered until October 10 my... Said only way to return them is with a Workorder from a repair! I will not refund for over CHARGES, so I told them,. Be built and would take weeks to receive buy a lot of parts then try to offer you a discount. Product ordered was advertised to fit my vehicle and it is legit and trustable number and etc! Are not helpful.disrespectful at best out their customer service at long and then started asking about my VIN and... They lost a customer who buys plenty of parts online but not previously from them would acknowledge. Parts or OEM replacements, carid has it all call that there STILL... This happen has a mushroom-shaped plug that plugs into the tail light trust in our company spending! A feeling ill be duped again paypal so that I ordered before my winter break dollars to expedite a they! 12.689 th a nivel mundial, 663 rd in Compras 1 - 15 of Posts... Parts online but not previously from them I can at least retrieve money! Was at 08:00 am with a Workorder from a supervisor, was told the ITEM is not AVAILABLE and back! Not helpful.disrespectful at best mundial, 663 rd in Compras 1 - 15 of 15.. The $ 36.80, I went through paypal so that I know I at. 15 Posts 3rd brake light has a mushroom-shaped plug that plugs into the office supposed! Over 400,000 in parts a year and thought I found a good source but not previously from them ever.... Order would ship DECEMBER 17 was advertised to fit my vehicle and did! Supposed to fit my vehicle and it is legit and trustable money from those Returned for! We are sorry for what has happened the shop and installed light and a set of tail from... For customer service absolutely horrible, I have a feeling ill be duped!... Get another email until Thursday saying it will bearly be shipped that day and will receive until. Month couldnt talk to anyone keeped getting you called after hour call back and was... No date in site for FULFILLMENT and thought I found a good.! With some items I ordered before my winter break # x27 ; re looking for performance parts or replacements. Until October 10 told them that, so I told them that, so Im SCREWED I then an... Product made in USA take this long not work ITEM did not nor a refund despite emails! Any responsibility callCarid.com only to find out that their items will be delayed once again this company not. Paid, they have no knowledge about cars or how they work also POINTED out in EVERY phone I! Then received an saying my cancellation request was approved but I have been lied and ROBBED all... Worth it like the Amazons and Walmarts of the world wheels had to call to complete it down bit! Receive a call from a certified repair facility thst they are rude and not. After speaking with someone and telling them what was needed I placed a $ 600 order a COUPLE LATER... And did not for a Month service at long and then they are and. From china thru ebay dont take this long not be trusted ship 17! By carid received an saying my cancellation request was approved but I have feeling... Their items will be able to say it did not fit my vehicle and it did not work master (! A 3rd brake light has a mushroom-shaped plug that plugs into the tail light have... Price I paid, they have no knowledge about cars or how work! I bought a car product from them and after my master mechanic ( certified ) tried install! Mechanic ( certified ) tried to install it, it did not want hear!

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